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What We Collect and How We Use It
Account Information: When you create an account on the Services (an "Account"), we’ll ask you for information such as your username, password, age, and email address (“Account Information”). We may use Account Information, alone or together with other information, to enhance and improve the Services, such as by personalization. We use your email address to verify your Account and to communicate with you.User Content: By default, majority of the content that your profile is based on is retreived from the ERP system your organization uses. Although we do provide tools that let you change the content on your profile, you should assume that anything your ERP system holds will override your settings if such behaviour is defined by your organization. Also, please keep in mind that anything you share privately with another user within your company, particularly chats, may be viewed by your superiors. Content published and shared publicly is accessible to individuals in your organization as defined by the access hierarchy. In addition, all content that is published in, or created by the use of, OPTIMUS is sole ownership of your organization.
Native Actions: The Services allow you to perform native actions that are integral to our products. We use information about native actions to improve the Services, develop new Services, and, particularly, to personalize your OPTIMUS experience. Personalization using this information may include presenting you with content that's relevant to the action you are performing, providing you with better user experience, and showing you data more relevant to your business goals. Keep in mind that whilst we do try to personalize your OPTIMUS experience, your organization has the power to override personalized settings with those settings that are of more importance to the business.Use of information: We use all the available information on your clients in your ERP, such as information related balance statements, payment options, etc. This data, along with other client data, is regarded and treated as confidential. OPTIMUS does not provide this, or any other data, to third parties as all data presented via OPTIMUS is regarded as strictly confidential. The provison or forwarding of any data available in OPTIMUS is governed by your organization's policies.
Information Related to Use of the Services: We collect information about how people use the Services, including those with an Account. This type of information may be collected in our log files each time you interact with (i.e., make a request to) the Services. We use internal tools and third party applications and services (like Google Analytics or comScore) to collect and analyze this information. Some of this information may also be associated with the Internet Protocol Address (“IP Address”) used to access the Services; some may be connected with your Account; and some may only be collected and used in aggregate form (as a statistical measure that wouldn’t identify you or your Account). We also collect your IP Address when you interact with any of the available actions in OPTIMUS. We may use this information about how you and others interact with the Services for a number of things generally related to enhancing, improving, protecting, and developing new Services, including but not limited to: providing users with personalized content;identifying trending or popular content; and generally keeping our users and community safe; and for legal and safety reasons as set forth in “Information Disclosed for Our Protection and the Protection of Others.”
Information Related to Your Web Browser: We automatically receive and record information from your web browser when you interact with the Services, such as your browser type and version, what sort of device you are using, your operating system and version, your language preference, the website or service that referred you to the Services, the date and time of each request you make to the Services, your screen display information, and information from any cookies we have placed on your web browser (as described below). We also sometimes detect whether you are using certain web browser extensions and store that information in a manner associated with your Account. We use web browser-related information to enhance and improve the Services.
Location Information: In all cases we collect and store information about where you are located, such as by converting your IP Address into a rough geolocation. We may also ask you to provide information about your location, for example to use your geolocation information from your mobile device. We may use location information to improve and personalize the Services for you, for example by showing you relevant local content.
Information Related to Your Mobile Device: We may collect and store information related to your mobile device. In some cases, we, or a Third Party (who we use for mobile analytics and other services), may receive, generate, or assign your mobile device a unique identifier for the purposes described above in “Information Related to Use of the Services.” We may also ask you to provide your phone number to enable new products and improve the Services, such as by enabling multi-factor authentication for Account login.
Derived Information: As described above in “Native Actions” and “Information Related to Use of the Services,” we analyze your actions on the Services in order to derive or infer characteristics that may be descriptive of your Account. We use this information for all of the purposes set forth in “Information Related to Use of the Services,” above.
With Whom Your Information Is Shared
We never share information we receive from you unless your organization explicitly asks us to do so.
Where to Direct Questions or Concerns
If you have any questions or concerns regarding privacy using the Services, send us a detailed message.